Job Description

At Dunkin' Donut we have great people working together, with aloha, to create an extraordinary company. We seek to be the type of workplace where we have mutual respect and teamwork. We want our fellow employees to enjoy their jobs. We care about and for one another. We believe in doing the right thing by each other and by our customers and business partners. This core value is consistent with our company name and our island heritage.

We offer competitive base pay, sign on bonus, heath coverage, tuition reimbursement, and two weeks of vacation after a year of service.

PRIMARY PURPOSE:

We are interested in Bakers who thrive in a well-managed and process-oriented environment. Reporting to the Store Manager, the ideal Baker consistently bakes and finishes products according to standards/specifications and maintains a high level of product quality.

ESSENTIAL DUTIES/FUNCTIONS:

Responsibilities include:

• Prepare and present bakery products and merchandise in an attractive fashion in order to promote sales


• Maintain an exceptionally clean work environment, and optimum output with minimum waste.


• Consistently bake and finish product according to standards/specifications and maintains a high level of product quality.


• Prepare and present bakery products and merchandise in an attractive fashion in order to promote sales


• Understands that the customers' experience drives repeat business.


• Promote food safety on a 100% basis by following personal hygiene directives


• Maintain a clean and professional appearance at all times


• Demonstrate a commitment to company product, service, and food safety standards.

Team Environment:

• Communicate appropriately with team members, treating others fairly and with respect.


• Respond positively to feedback and direction given.


• Hold themselves accountable for their responsibilities on their shift.


• Adhere to schedule and arrive ready to work on time.

Operations Excellence for Guest Satisfaction:

• Hold guests as highest priority and ensure each guest is highly satisfied with his/her experience.


• Respond to specific guest needs and resolve problems with a sense of urgency.


• Adhere to Brand standards and systems, delivering quality food and beverage to each guest.


• Maintain a clean and neat workstation; complete thorough cleaning of guest areas as directed.


• Complete all required training and support the training of other team members.

Profitability:

• Effectively execute restaurant standards and marketing initiatives.


• Prepare all products following appropriate recipes and procedures.


• Follow all procedures related to cash, cleanliness, food safety, and restaurant safety and security.


• Comply with all restaurant policies.

Qualifications:

• Must be able to fluently speak/read English


• Able to operate restaurant equipment (minimum age requirements may apply)

Required Competencies:

• Guest Focus – anticipate and understand guests’ needs and exceed their expectations.


• Passion for Results – set compelling targets and deliver on commitments.


• Bakers must be punctual, attentive to detail, and highly reliable.

Working Conditions

• Works indoors under regular Restaurant conditions.


• Works outdoors under regular weather conditions as needed.


• Works with a variety of Restaurant equipment.

PHYSICAL DEMANDS:

• Continuous standing for extended period of time, handling, fingering, use of eye-hand-foot coordination and corrected vision.


• Frequent climbing, balancing, stooping, kneeling, crouching, crawling, walking, reaching; pushing, pulling, lifting, and carrying up to 50 lbs. of merchandise cartons.


• Seldom requires sitting, running and visiting/working at other sites.

Education/Training:

• High School Diploma or equivalent.


• Successfully completes all training including (but not limited to) Dunkin’ Donuts Online University requirements, basic restaurant training, and Human Resource Training.


• On the job training provided by the Restaurant Manager and Assistant Restaurant Manager.

Experience:

• Experience in baking preferred, but not required


• Creative and able to come up with decorative designs

Other

• All other duties as assigned.

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