Job Description

Role Summary

We are seeking a highly skilled DevOps / Site Reliability Engineer (SRE) to design, build, and operate scalable, reliable, and secure cloud platforms on AWS and Azure . The ideal candidate will have strong experience in Dynatrace monitoring and observability configurations , CI/CD automation, infrastructure reliability, and production support. This role focuses on improving system availability, performance, and operational excellence across complex distributed systems.

Key Responsibilities

DevOps & Cloud Engineering

• Design, implement, and maintain cloud infrastructure on AWS and Azure using Infrastructure as Code (Terraform, ARM, Bicep, CloudFormation).

• Build and manage CI/CD pipelines using tools such as Jenkins, Azure DevOps, GitHub Actions, or GitLab CI.

• Automate provisioning, configuration management, and deployment processes.

• Support containerized and microservices-based architectures using Docker and Kubernetes (EKS / AKS) .

Site Reliability Engineering (SRE)

• Define and enforce SLIs, SLOs, and SLAs to ensure service reliability.

• Lead incident response, root cause analysis (RCA), and post-incident reviews.

• Implement proactive reliability practices, capacity planning, and performance optimization.

• Reduce operational toil through automation and self-healing mechanisms.

Monitoring & Observability (Dynatrace)

• Configure and manage Dynatrace for full-stack observability across applications, infrastructure, and cloud services.

• Implement:

  • OneAgent deployments (VMs, containers, Kubernetes)

  • Custom dashboards, alerts, and anomaly detection

  • Service flow, distributed tracing, and RUM

• Integrate Dynatrace with CI/CD pipelines, ITSM tools (ServiceNow), and alerting systems.

• Tune alerts to minimize noise and improve actionable insights.

Security & Compliance

• Implement cloud security best practices, including IAM, secrets management, and encryption.

• Integrate security and compliance checks into CI/CD pipelines.

• Collaborate with security teams on vulnerability remediation and audits.

Collaboration & Operations

• Work closely with development, QA, security, and platform teams.

• Provide on-call support for production systems as part of an SRE rotation.

• Document operational runbooks, standards, and best practices.

Required Skills & Qualifications

Technical Skills

• Strong hands-on experience with AWS and/or Azure (compute, networking, storage, monitoring).

• Proven experience in Dynatrace configuration and administration .

• Expertise in Linux/Unix environments.

• Hands-on scripting experience (Bash, Python, PowerShell).

• Experience with Kubernetes, Docker , and microservices architectures.

• Strong knowledge of CI/CD tools and Git-based version control.

• Experience with logging and monitoring tools (Dynatrace, Prometheus, Grafana, ELK).

DevOps & SRE Practices

• Solid understanding of SRE principles , reliability engineering, and high availability design.

• Experience with incident management, RCA, and performance tuning.

• Familiarity with infrastructure automation and configuration management tools.

Preferred Qualifications

• Cloud certifications (AWS, Azure, or Kubernetes).

• Experience integrating Dynatrace with cloud-native services and Kubernetes.

• Knowledge of service mesh, API gateways, or event-driven architectures.

• Exposure to FinOps, cost optimization, or multi-cloud strategies.

Key Competencies

• Strong troubleshooting and problem-solving skills.

• Ability to work in high-availability, production-critical environments.

• Excellent communication and stakeholder collaboration skills.

• Continuous improvement mindset with a focus on automation and reliability.

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