Job Description
Description The Opportunity Hyatt Hotels Corporation seeks an enthusiastic Associate Manager, Marketing Operations, Ramp to join the Operations Ramp Strategy team. In this role, you will be collaborating closely with the broader commercial services team, including Revenue and Sales, where you'll be instrumental in continuing to make Hyatt a leading hospitality company. You will be part of a team that is passionate about our purpose, committed to nurturing curiosity and new skills, and building connections across the organization with colleagues, customers, and guests.
Who We Are At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best, and fastest growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands and business lines can open the door for exciting career and growth opportunities to our colleagues.
As we continue to grow, we never lose sight of what's most important: People. We turn trips into journeys, encounters into experiences and jobs into careers.
Why Now? This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate change makers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception.
How We Care for Our People What sets us apart is our purpose-to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We're proud to have earned a place on Fortune's prestigious 100 Best Companies to Work For® list for the last ten years. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy and respect, and making sure everyone feels like they belong.
We're proud to offer exceptional corporate benefits which include:
- Annual allotment of free hotel stays at Hyatt hotels globally
- Flexible work schedule and location
- Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center
- A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
- Paid Time Off, Medical, Dental, Vision, 401K with company match
Who You Are As our ideal candidate, you understand the power and purpose of our culture of care, and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect and Wellbeing. You enjoy working with others, are results driven and are looking for a variety of opportunities to develop personally and professionally.
The Role The Associate Manager, Marketing Operations, Ramp supports the execution of pre-opening marketing activities for a portfolio of new and converting hotels. This role focuses on operational excellence, accurate execution, and timely delivery of marketing initiatives that support a property's brand presence and successful market entry. Working under the guidance of marketing leadership, the Associate Manager helps ensure campaigns, digital assets, and reporting are delivered efficiently and in alignment with Hyatt brand standards and commercial ramp plans.
This role supports Hyatt's Commercial Services strategy by coordinating and executing marketing solutions-primarily within the digital ecosystem-that contribute to hotel topline revenue and business objectives. The Associate Manager partners closely with ramp sales, revenue, and marketing strategy teams to help deliver integrated, market-ready campaigns, sales collateral, and essential digital touchpoints, including Hyatt.com hotel pages, digital advertising, and content updates.
Additional responsibilities include:
- Support the execution of pre-opening marketing plans for a rolling portfolio of 8-10 hotel openings.
- Maintain detailed project plans, timelines, trackers, and status updates to ensure timely delivery across cross-functional teams.
- Track marketing budgets and forecasts, ensuring spend remains within approved parameters.
- Coordinate quality-control reviews to ensure accuracy, brand consistency, and readiness of marketing assets.
- Apply established templates, messaging frameworks, and brand guidelines to reduce errors and rework.
- Support agile marketing workflows by coordinating tasks, deadlines, and handoffs across teams.
- Assist in activating paid, owned, and earned media tactics to drive awareness and bookings pre- and post-opening.
- Coordinate creative development, content production, and asset delivery to ensure opening readiness.
- Compile and share campaign performance reports with hotel teams, commercial partners, and ownership groups.
- Support campaign optimization efforts by organizing data, insights, and recommendations for review by marketing leadership.
- Document learnings and best practices from each opening to support continuous improvement for future launches.
- Ability to travel up to 5%.
Qualifications Experience Required:
- 1-3 years of marketing experience, ideally in hospitality, travel, or consumer brand.
- Experience managing multi-property or regional campaigns preferred.
- Strong understanding of digital marketing, brand strategy, and market segmentation.
- Data-driven with experience in marketing analytics platforms and performance storytelling.
- Excellent project management, communication, and stakeholder engagement skills.
- Proven ability to work in a fast-paced, decentralized, global environment.
- Bachelor's degree in marketing, Communications, Business, or a related field required.
Experience Preferred:
- Hotel/hospitality industry experience
- Outstanding project management, time management, and problem-solving skills
- Experience working in a team-oriented, collaborative environment
- Highly self-motivated and directed with the ability to effectively prioritize and execute tasks while under pressure.
The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.
Reality Check: Research shows that individuals tend to apply to jobs, only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We'd love to consider your unique experiences and how you could make Hyatt even better.
The salary range for this position is $78,500.00 to $85,000. This position is also eligible to earn an annual bonus.
The final salary offered to the successful candidate will depend on experience, skill level and other qualifications for the role, as well as the location of the performance of work. Pay for the successful candidate will meet local requirements, including the local minimum wage rate.
We value our relationships with recruitment partners and require that agencies contact us first before submitting any candidates. Hyatt will not be responsible for any fees and obligations associated with unsolicited submissions unless a formal agreement is in place.
Job Tags
Minimum wage, Full time, Local area, Remote work, Flexible hours,