Job Description

• Provides historical data: Obtain health records for next day appointments and same-day requests.
• Filters labs, prescription requests, and other patient information through multiple interfaces.
• Handle high volume of incoming clinical tasks, phone calls, and in-person medical record requests.
• Scanning and sorting high volumes of incoming documents, faxes, and mail. Critical attention to detail needed to ensure accuracy.
• Reviewing clinical history and obtaining / releasing notes following medical record policies and procedures; Follow up on all incoming and outgoing record requests signed out for over 10 days.
• Monitor provider inbox and PAQ’s; reporting discrepancies and distributing tasks as needed.
• Follow up on all pending patient diagnostics according to referral policies and procedures. Ensure referral status is completed.
• Use multiple software systems to obtain and complete patient medical records per Sunset Health guidelines. Updates patient records; identifying inactive charts to be entered into archive database.
• Adhere to HIPAA confidential practices for patient information being aware of the organization’s protocols and adhering to their requirements. Works with internal and external departments and agencies to conduct audits and reports as needed.
• Actively participating in staff meetings and working toward accomplishing department goals and objectives; Accomplishing related results as needed.
• Demonstrates an understanding of organizational structure by utilization of appropriate channels of communication regarding all facets of departmental activities.
• Proper business use of computers, fax/copy machines, keeping work areas clean and organized.
• Use of good time-management skills; contributing to increased productivity.
• Adhering to all Sunset Health policies and procedures.

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