Job Description

HR Manager - Senior Home Care Location: Columbus, Ohio Type: Full-time in person Compensation: $55,000 - $60,000/yr. In base salary Benefits and retirement plans are available Reports To: Executive Director / Ownership Position Overview The HR Manager at Visiting Angels is responsible for overseeing all aspects of human resources management within the agency, with a strong focus on caregiver recruitment, retention, compliance, and employee relations. This role ensures that the agency has a reliable, qualified, and motivated workforce to provide exceptional home care to seniors and veterans. The HR Manager serves as a culture builder, policy enforcer, and problem solver who aligns HR strategies with agency goals. Key Responsibilities 1. Recruitment & Onboarding * Develop and execute recruitment strategies to attract qualified caregivers and office staff. * Manage job postings and other sourcing channels to deliver constant caregiver applicants * Screen resumes, conduct interviews, and coordinate hiring decisions. * Oversee the onboarding process, including orientation, paperwork, background checks, drug testing, and credential verification. * Ensure a seamless new hire experience that reinforces Visiting Angels’ values and culture. 2. Employee Retention & Engagement * Implement caregiver engagement initiatives (recognition programs, appreciation events, mentorship). * Conduct regular caregiver satisfaction surveys and exit interviews; analyze trends and propose solutions. * Address employee concerns proactively to reduce turnover and improve morale. 3. Training & Development * Oversee compliance with caregiver training requirements (state, VA, and Visiting Angels standards). * Coordinate continuing education opportunities and skill development programs. * Support office staff professional development through workshops, coaching, and performance planning. 4. Compliance & Employee Relations * Maintain compliance with state, federal, VA, and agency-specific employment laws and regulations. * Ensure accurate and timely recordkeeping for employee files, licensure, and certifications. * Manage employee relations, investigations, corrective actions, and conflict resolution. * Ensure HR policies are clear, updated, and consistently enforced. 5. Benefits & Payroll Administration * Administer employee benefits programs (health, PTO, retirement if applicable). * Support payroll processing by ensuring accurate employee data entry, hours tracking, and deductions. * Respond to employee questions related to pay, benefits, and leave policies. 6. HR Strategy & Reporting * Track and report on key HR metrics (turnover, recruitment pipeline, time-to-hire, caregiver satisfaction). * Provide recommendations to leadership based on workforce analytics. * Support the agency’s mission of quality, compassionate care by aligning HR practices with organizational goals. Skills & Qualifications * (Preferred) Bachelor’s degree in Human Resources, Business Administration, or related field. * (Preferred) 3–5 years of HR experience, preferably in healthcare, home care, or service-based industries. * Strong knowledge of employment law, HR compliance, and caregiver credentialing requirements. * Excellent interpersonal, communication, and conflict resolution skills. * Ability to balance empathy with firmness in employee relations. * Organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment. * Proficiency in HRIS, scheduling software, and other management tech.

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